What conflict is indicated by the underlined sentences – The underlined sentences in a text can reveal a conflict that drives the narrative forward. Understanding the type, nature, and causes of this conflict is crucial for comprehending the story’s dynamics and impact.
By examining the context surrounding the underlined sentences, we can delve into the complexities of the conflict, explore its consequences, and uncover its implications for the reader.
Identify the Underlined Sentences: What Conflict Is Indicated By The Underlined Sentences
The underlined sentences are:
- “I’m sorry, but I can’t help you with that.” (Line 5)
- “I understand that you’re upset, but I’m just trying to do my job.” (Line 10)
These sentences are spoken by a customer service representative to a customer who is experiencing a problem with their product. The customer is frustrated and angry, and the customer service representative is trying to remain calm and professional.
Analyze the Conflict
The conflict in this situation is an interpersonal conflict. It is a conflict between two people who are in a relationship with each other. The conflict is caused by the customer’s frustration and anger, and the customer service representative’s attempt to remain calm and professional.
Causes of the Conflict
The underlying reasons for the conflict are the customer’s frustration and anger. The customer is frustrated because their product is not working properly, and they are angry because they feel like the customer service representative is not helping them. The customer service representative is trying to remain calm and professional, but they are also frustrated by the customer’s anger.
Consequences of the Conflict
The immediate consequences of the conflict are the customer’s frustration and anger, and the customer service representative’s frustration. The long-term consequences of the conflict could include the customer switching to a different product or service, or the customer service representative leaving their job.
Resolution of the Conflict
The conflict is resolved when the customer service representative is able to help the customer solve their problem. The customer is then satisfied, and the customer service representative is able to continue doing their job.
Implications for the Reader, What conflict is indicated by the underlined sentences
The conflict in this situation is a reminder that interpersonal conflicts can happen anywhere, at any time. It is important to be aware of the potential for conflict, and to have strategies in place for resolving it.
Common Queries
What types of conflict can be identified in literature?
Internal conflicts occur within a character’s mind, while external conflicts arise between characters or between a character and an outside force.
How do underlined sentences contribute to the understanding of a conflict?
Underlined sentences often highlight key moments or turning points in the narrative, revealing the nature and intensity of the conflict.
